ITIL4 Specialist: High-Velocity IT (HVIT) Cerftification Program

PT25606
Summary
The ITIL best practice provides proven guidance to support organizations on their digital transformation journey. ITIL 4 is the next iteration that incorporates all the best from previous versions and expands on this body of knowledge, by providing a practical and flexible approach to support organizations with a focus on delivering customer outcomes and value through IT-enabled services. ITIL 4 provides an end-to-end operating model for the delivery and operation of tech-enabled products and services. It enables IT teams to continue to play a crucial role in wider business strategy and also integrates concepts from other industry best practices such as Lean, Agile and DevOps. The advanced-level ITIL 4 Managing Professional courses been developed for IT practitioners working within technology and digital teams across organizations. To obtain the ITIL 4 Managing Professional designation, the candidate needs to complete all courses in the ITIL 4 Managing Professional stream:
  • ITIL 4 Specialist: Create, Deliver and Support
  • ITIL 4 Specialist: Drive Stakeholder Value
  • ITIL 4 Specialist: High Velocity IT
  • ITIL 4 Strategist: Direct Plan and Improve
The ITIL 4 Specialist: High Velocity IT (HVIT) course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments. This course has a focus on the following aspects of the ITIL 4 Service Value Chain (SVC):
  • All inputs, outputs and steps of the SVC
This is a full training package that includes the knowledge transfer as well as the associated certification exam.
Prerequisites
  • The candidate must have passed the ITIL 4 Foundation examination
  • Attendance in an accredited training course for this module and successful completion of the certificate exam
  • Exam details:
90 minutes Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e., 113 minutes in total. ‘Closed book’ examination, 40 multiple choice questions, 70% or higher pass mark (28 or above correct out of 40)
  • The ITIL 4 Specialist: High Velocity IT publication, (though not mandatory), is highly recommended reading in support of this advanced training ISBN: 9780113316410
Duration
3 Days/Lecture & Lab
Audience
  • Individuals continuing their journey in service management.
  • ITSM managers and aspiring ITSM managers
  • IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments.
  • Existing ITIL qualification holders wishing to develop their knowledge.
Topics
  • Understanding concepts regarding the high-velocity nature of the digital enterprise
  • Understanding when the transformation to high-velocity IT is desirable and feasible.
  • Understanding the five HVIT objectives associated with digital products to achieve:
  • Understanding the digital product lifecycle in terms of the ITIL ‘operating model’
  • Knowing how to contribute to achieving value with digital products.

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