Identifying Training Needs

"Just send them on a training course; that will fix the problem." How many times have we heard this statement being made about training? Many people believe that training is the solution to most performance problems in the workplace. Training will be the right solution, when used in the right circumstances.Training needs analysis is the first step to designing and delivering learning that will meet the performance needs of your target audience. Knowing what the audience needs will create an effective training intervention. This workshop will teach you techniques to gather the most accurate information about the needs of your audience and to accurately determine if training is the right solution.In this workshop, you will learn how to conduct a training needs analysis on your target audience. You will learn when to conduct a TNA and what to do with the results. You will learn how to analyze training needs quickly and efficiently. You will be able to make the distinction between training needs and training wants. Most importantly, this workshop will teach you how to use the SCOPE method to analyze performance issues and determine when and when not to train.