E2E110V-v019 Application Operations in SAP Solution Manager

PT26125
Training Summary
At the end of this course, students will be able to:
  • Understand and use the Monitoring and Alerting infrastructure (MAI) in SAP Solution Manager.
  • Use the SAP Solution Manager Administration work center for regular administration tasks.
  • Perform a cross-component root cause analysis with the E2E Diagnostics tools in SAP Solution Manager for performance and functional problems.
  • Perform component-specific root cause analysis for ABAP and non-ABAP based systems.
  • Use the CA Introscope for operation system and JAVA memory problems.
  • Define and use Guided Procedures for documenting administration tasks and solutions of known issues in IT landscapes.
  • Use EarlyWatch Alerts and Dashboards for analytics
Prerequisites
Essential:
  • Knowledge about SAP AS architecture
  • Basic knowledge of SAP Solution Manager
Recommended:
  • Digital transformation with SAP Solution
  • SAP Solution Manager Configuration
Duration
5 Days/Lecture & Lab
Audience
Those who can benefit from this Business Processes in SAP for Utilities course include:
  • System Administrators
  • Solution Architects
  • Application Management Team, especially team responsible to establish problem analysis and resolution
  • Service Consultants
  • Support Consultants
  • Technical Consultants
Course Topics
  • Application Operations-Process overview
  • Monitoring and Alerting Infrastructure (MAI) in SAP Solution Manager for proactive problem detection
  • Notification Management
  • Work Modes and IT Calendar
  • Service Availability Management
  • End-to-End Change Diagnostics
  • End-to-End Workload Analysis
  • End-to-End Trace Analysis
  • End-to-End Exception Analysis and Exception Management
  • CA Introscope for component-specific diagnostics
  • Java Memory Analysis
  • Using the Guided Procedures Browser
  • Creation of customer own Guided Procedures
  • EarlyWatch Alerts for long-term performance analysis
  • Application specific Dashboards
  • Customer specific Dashboards with the ::Dashboard Builder
  • Extractor Framework and Housekeeping in SAP ::Solution Manager

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